We’ll keep this page updated to show you all the things we do with your personal data. This policy applies if you’re a Member or Visitor to our website, use our mobile website, take part in webinar presentations (or associated Question & Answer Sessions), email, call or write to us. In certain circumstances we may also provide an extra privacy notice, which will always cross-refer to this page.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We’ll never sell your personal data and will only share it with organisations we work with when it’s necessary and the privacy and security of your data is assured.
Who are ‘we’?
In this policy, whenever you see the words ‘we’, ‘us’, ‘our’, ‘DIY-Investors’ or ‘DIY-Investors.com’, it refers to DIY-Investors.com a wholly owned division of Ditty Box Ltd (Our Company is Registered in England & Wales – Company Number: 4602831).
What personal data do we collect?
Your personal data (any information which identifies you, or which can be identified as relating to you personally, for example; name, address, phone number, email address) will be collected and used by us. We’ll only collect the personal data that we need.
We collect personal data in connection with specific activities such as registration or membership subscriptions/requests, placing an order for any DIY-Investors Product (e-books, books, seminars, training courses etc.).
You can give us your personal data by filling in forms on our website, by registering to use our website, participate in discussion boards and/or Q & A Sessions, subscribing to take part in research on our website or other social media functions on our website, entering a competition or survey or by corresponding with us (by phone, email or by joining as a member or customer of one of our products).
This personal data you give us may include; name, title, address, date of birth, age, gender, employment status, demographic information, email address, telephone numbers, personal description, photographs, usernames and passwords.
Personal data provided by you
This includes information you give when interacting with us, for example joining or subscribing, registering for a webinar, placing an order for a product or communicating with us. For example:
Personal details (name, date of birth, email, address, telephone, and so on) when you join as a member or subscriber
Financial information (payment information such as credit or debit card or direct debit details)
Your feedback, opinions and attitudes about DIY-Investors.com and your experiences of using our website.
We may automatically collect the following information:
The Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and if you access our website via your mobile device we will collect your unique phone identifier
Information about your visit, including, but not limited to the full Uniform Resource Locators (URL) and query string, clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information.
Information about your product purchases including; revenue amount, the types of products purchased, membership ID and purchase ID.
The terms that you use to search our website
Please note that certain pages and services on our website won’t be accessible to you until you’ve registered, as a bronze and/or silver member, to use our website.
Personal data created by your involvement with us
Your activities and involvement with us will result in personal data being created. If you make any payment to us, then we’ll keep records of when and how much you paid.
Information we generate
We conduct research and analysis on the information we hold, which can in turn generate personal data. For example, by analysing your interests and involvement with our website we may be able to best tailor our communications, so that they are likely to interest you.
Sensitive personal data
At times we may collect sensitive personal data for Equal Opportunities monitoring but this is only ever analysed at an aggregate level.
How we use your personal data
We’ll only use your personal data on relevant lawful grounds as permitted by the EU General Data Protection Regulation (from 25 May 2018)/UK Data Protection Act and Privacy of Electronic Communication Regulation.
Personal data provided to us will be used for the purpose or purposes outlined in any fair processing notice, in a transparent manner at the time of collection or registration where appropriate, in accordance with any preferences you express.
If asked by the police, or any other regulatory or government authority investigating suspected illegal activities, we may need to provide your personal data.
Your personal data may be collected and used to help us deliver your product order or membership request. We have set out below the main ways that we may use your data, depending on the nature of our relationship with you and how you interact with our website, webinars and activities.
Your privacy is important to us, so we’ll always keep your details secure. We’d like to use your details to keep in touch about things that may be relevant to you.
If you choose to hear from us we may send you information based on what is most relevant to you or things you’ve told us you like. We may also show you relevant content online.
We’ll only send these to you if you agree to receive them and we will never share your information with others outside DIY-Investors.com or the other divisions of Ditty Box Ltd. We may however share cookie data with third parties to help with our own advertising targeting. If you agree to receive marketing information from us you can change your mind at a later date.
However, if you tell us you don’t want to receive marketing communications, then you may not hear about events or other work we do that may be of interest to you.
Personal data provided to us may also be profiled to help us with advertising targeting. For example, your membership data may be used to ensure we don’t serve you online membership advertisements. Or we may use your personal data to find online users with a similar profile to yourself who may be interested in our products or services.
We may sometimes use third parties to capture some of our data on our behalf, but only where we are confident that the third party will treat your data securely, in accordance with our terms and the requirements set out in the GDPR.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to DIY-Investors (c/o Ditty Box Ltd, Coombe Farm, Stottesdon, Kidderminster DY14 8LS )
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. Alternatively, you can use the “Contact Us” Page, which you’ll find HERE.